Keeping You and Your Family Connected
In 2019, we decided to introduce Nursebuddy, a digital care planning and rostering system, as part of our commitment to continually improving the care and services we provide.
We researched a number of different providers and, although Nursebuddy was relatively new to the UK market at the time, they reassured us that they would work alongside us to develop a system that was efficient, secure, confidential and fit for purpose.
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What is Nursebuddy?
Nursebuddy is a digital homecare management system that allows us to manage care plans, schedules, staff rotas, daily records and visit information all in one place. It helps us work more efficiently, maintain accurate records and ensure that important information is available to the right people when it is needed.
One of the biggest benefits of introducing Nursebuddy has been the increased security and confidentiality it provides. Gone are the days of leaving folders containing personal and sensitive information in clients' homes or relying on large amounts of paperwork for daily notes and care records. Instead, information is securely stored digitally, with access controlled through individual logins and permissions.
Keeping Families Informed and Reassured
One of the features we particularly value is the Nursebuddy Family Portal. This gives clients and their nominated relatives the opportunity to stay involved in their care and keep up to date with what is happening, even when they cannot be there in person.
Through the portal, authorised family members can:
- See upcoming visits: Check the planned visit schedule and see which carer is due to attend.
- View visit information: See details of completed visits and whether visits have been delivered as planned.
- Read carers' notes: Access daily updates and notes recorded by carers following their visits, helping families keep informed about their loved one's wellbeing and progress.
- Stay connected: Keep up to date with their loved one's care, wherever they are.
We understand how important it is for families to feel reassured, particularly when they live further away or are unable to visit regularly. Nursebuddy helps bridge that gap by providing greater visibility and keeping everyone appropriately involved in the care being delivered.
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Would You Like Access to Nursebuddy?
If you or a nominated family member would like access to the Nursebuddy Family Portal, we would be delighted to help.
Simply contact our friendly office team, who can discuss access with you and help arrange your login details.
We want you to feel involved, informed and reassured about the care you or your loved one receives, and Nursebuddy is just one of the ways we help make this possible.
