Aiding Independence

Our services are fully flexible and based on your needs – for as little or as long as you need them.

Primary Homecare, Suffolk Homecare Services

Just like you, we know there’s no place like home. Let us help make sure you’re able to stay there, where you’re most comfortable.

Whether you’re recovering from a hospital admission or illness, or just need some help with aspects of your living as you grow older, our personalised homecare support can help you maintain a quality standard of living without having to leave home or lose your independence.

Even if it’s just for a few hours a week, Primary Homecare can be a lifeline and support for family carers. Our support packages can be tailored from just one hour a week right up to full time, live-in care.

What support services can we provide?

Primary Homecare provides reablement therapies, personal care and home help for adults of all ages, to allow them to live as independently as possible in their own homes.

personal care homecare services, Suffolk

Personal Care

We offer personal care services to help support you in your own home, giving you help when you need it most.

Health and Wellbeing as part of our homecare services, Suffolk

Health & Wellbeing

We’re on hand for companionship and conversation, and to ensure you stay as active as possible.

Nursing and therapy as part of our homecare services, Suffolk

Nursing & Therapy

Our team of nurses, physiotherapists and occupational therapists are on hand to look after your more complex needs which require specialist help.

Technology Assistance, Primary Homecare


We can help you stay connected to your loved ones, set up or show you how to use your home’s technology or remind you of essential daily routines.

Why choose Primary Homecare?

Growing older and needing assistance with aspects of life can be stressful, time-consuming and upsetting. For the person who needs the care, and for the carer – oftentimes a family member – using homecare services gives you flexibility, support when you need it most from qualified staff, and as much independence as possible.

Our services are fully flexible and based on your needs for as little or as long as you need them.

Benefits of using Primary Homecare

Support in the comfort of your home

Familiar surroundings and your own space help to maintain your independence

Flexible approach for tailored care

Our flexible support packages are tailored to suit your schedule, needs and budget

Broad range of skills

Benefit from healthcare support to companionship, technology support and more

Care from a nurse-led team

Benefit from healthcare support to companionship, technology support and more

I look forward to seeing my carer each day. Their care means that I can stay at home and still manage for as long as possible, and I am very satisfied with all they do. They help and leave me to do what I can by myself. I am treated with respect.

Thank you, Primary Homecare Ltd, for all you do.

Cynthia G


Primary Homecare are the third provider we have used for my father’s care and are the first provider we have found who do what you would hope a company would do. Professional and caring in their approach and easy to deal with. Attentive in their detail and the nurse buddy app provides updates for the family to view.

I would highly recommend as a provider of care.

Jonathan W

Son of Client

Quality homecare services, Suffolk

Case Study

Mr. W really wanted to see the Christmas lights and decorations around his local village, but he hadn’t left his home for years. Our Carers were able to dress him in warm clothes and get him into his wheelchair. Just as it was getting dark, they took him out for a walk around his village. Mr. W‘s face lit up when he saw how much effort his neighbours had put into decorating the village and their individual houses. His face was brighter than all the twinkling lights and he was smiling the whole time.

He talked about the walk for days to come telling all his carers how much he enjoyed it. We made his wish come true. To see our clients happy puts a smile on our faces too!


What areas do we cover?

We are based in Ipswich and our team of experienced nurses, physiotherapists, occupational therapists and carers offer a range of support services throughout Suffolk.

Get in touch

Whatever your healthcare and wellbeing support needs are, we’re here to help. Find out more about our flexible range of services, our team and how we can help you remain as independent as possible. Many of our customers are local authority referrals, but we also offer private homecare services across Suffolk.

Latest news

We take pride in staying on top of the latest industry standards, developments and news in healthcare, as well as in our communities. Read more in our news section below.

BBC Radio Suffolk

Mrs Prema Fairburn, Director Primary Homecare interview with Wayne Bavin (BBC Radio Suffolk) can be found on this link - 17.10 mins to 24.10mins.  

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Employee of the Month

September Andrei (Ipswich). Andrei has been working with Primary Homecare since 2016 and is a credit to the Ipswich Team. Andrei always shows that he is caring and friendly with the clients and nothing is ever too much trouble. He is very hardworking and keeps the...

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Primary Homecare Awards
I care... Ambassadors, Suffolk