Our Team

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Prema Dorai

Prema is the Director of Primary Homecare. She is a registered nurse and is assisted by her sons Adrian, David and Jonathan Fairburn.

The Dorai Family who run Primary Homecare

L to R – Prema Fairburn-Dorai, Adrian Fairburn, David Fairburn, Jonathan Fairburn.

Prema Dorai is exceptional in her tireless efforts to improve the quality of care in Suffolk. She owned two care homes and now continues to run her domiciliary care agency, property company and care staff agency.

Prema Dorai trained and worked as a registered nurse specialising in paediatrics. She has been a nurse for 50 years. She was promoted to ward sister at the age of 24 which was rare in 1974 especially for someone from an ethnic minority.

She came to Suffolk 36 years ago to own and run The Old Rectory Nursing Home in Barham. Prema also gained a BSc in Nursing, a Postgraduate Certificate in Education and a Masters in Education from Cambridge University all in the 1990s.

The Old Rectory Nursing Home and purpose built Baylham Care Centre were part of the Cardinal Healthcare Group. These care homes were sold in 2019 and were rated as Outstanding and Good by the CQC. Prema now concentrates on Primary Homecare and Cardinal Healthcare Properties. She is engaged in new innovative services/partnership with CCGs/Social Services/voluntary sector, resulting in enhanced services which enable people to remain home for as long as possible. The success of the services is 80-95%. The care businesses are Multi-award winners locally and nationally.

Prema is currently President of the Inner Wheel Club of Ipswich, a Council member of the Rotary Club of Ipswich and gets very involved in community projects with charities and other needy causes. She is also Chairperson of the Suffolk Association of Independent Care Providers (SAICP) and is working with Suffolk County Council, CCGs and other partners to ensure delivery of care to vulnerable adults is fair and streamlined.

Over the two years of the Pandemic, Prema has given up 60% of her time fighting for government and local support for the overwhelmed care sector. This has involved being on various committees and groups at a high level in order to influence decisions which impact on the care sector.

Many of the associations that she is involved with are national and she has used her voice to represent the difficulties faced by the care sector in Suffolk. Her presence in local radio and news has been to make the public aware of the stressful conditions that the care sector were experiencing during the early days of the pandemic till the present.

Toni Woods

Registered Manager 
Toni Woods

Toni Joined the Company in July 2014 as a Home Care Assistant. She gradually progressed to Ipswich Coordinator. A few years later she was appointed as Deputy Manager and this year she was promoted to Registered Manager. Toni has achieved NVQ Level 3 Health & Social Care and is currently working towards Level 5 Leadership and Management in Adult Social Care.


Julie Mills

Operations Manager
Julie Mills

Julie has over 30 years of experience in providing training for the care sector in Suffolk. More recently, she has been involved in care home and home care management. She leads our in-house training team and has overall responsibility for the management of Primary Homecare. She is also responsible for the business development of Primary Homecare.

Alex Loh

IT Manager & Payroll

Alex Loh

Alex joined the Company in March 2006. He previously worked as a Project Engineer. Alex maintains all of our I. T. hardware, software and systems. This includes our Rota and care planning system, Nurse Buddy. Alex also looks after our communications systems i.e. internal office phones and staff mobile phones. Alex is always available to ‘trouble shoot’ any technical issues and support staff as required.


Finance Manager
Mark Wilson

Mark joined the company in January 2016. Mark is a qualified accountant and has achieved AAT Level 4 Diploma in Accounting. Mark is responsible for all Company finances and accounting and this includes payroll. Prior to working for us Marks career experience was in Book Keeping, Accounts and Payroll so he joined us with a wealth of experience.