The Care Quality Commission has recently inspected and rated Primary Homecare as an Outstanding Service.
Primary Homecare is a local home care agency which has been established for over 17 years. It is owned and run by directors, Mrs Prema Fairburn and her sons David, Adrian and Jonathan. The Registered Manager, Cheryl Milldown has been with the Company since it started in 2003 and her passion for the people that use the service and the staff shines through.
The dedicated team of Co-
At the recent inspection the CQC found that the clients were being provided with safe, responsive, caring, effective and a well-
Primary Homecare consistently receives excellent feedback from clients who all look forward to the visits from the friendly staff. Our clients gave the CQC many examples of how the care staff give a consistently high standard of personal care that is always tailored to meet clients individual needs and wishes.
Overall Primary Homecare ratings
are as follows:
Safe Good
Effective Good
Caring Good
Responsive Outstanding
Well-
Overall Outstanding
Operations manager, Julie Mills said that staff morale has always been high at Primary Homecare, but since gaining a highly commended award at Suffolk Care Awards this year, getting rated as Outstanding by the CQC has just put the icing on the cake!
© Primary Homecare
T: 01473 833533
Lower Farm Park,
Norwich Road, Barham
Ipswich Suffolk IP6 0NU